Get affordable, 1:1 help for anxiety and depression, from the best in online therapy and psychiatry. Highmark may cover all or part of Brightside’s care.
INSURANCE ACCEPTED NATIONWIDE
Our goal is to make mental health care accessible and affordable to all, so we’re working hard to add even more insurers to our growing network.
We're in-network with the above insurers and more.
Our providers take a hands-on approach to help you see improvement at every step, no matter how severe your symptoms. Just come as you are and let us take it from there.
92% of our patients meet with their clinician and start receiving treatment within just five days.
We offer care for mild to severe depression, anxiety, and more—including suicidal thoughts and feelings.
Our treatment plans are tailored to your specific needs, providing you a clear path to success.
Get paired with a dedicated provider to serve as your single point of contact throughout treatment.
What we offer
Your expert provider will ensure your plan is grounded in data, lending support from beginning to end. Choose psychiatry, therapy, or both.
When medication is necessary, our psychiatric providers get it right fast—analyzing 100+ data points to determine which treatment is likely to be most tolerable and effective for you.
Our virtual program combines cognitive and behavioral therapy with independent skill practice—all of which have been clinically proven to work for a wide range of symptoms so you can get better, and stay better.
Our first-of-its-kind program for individuals with elevated suicide risk is based on the Collaborative Assessment and Management of Suicidality (CAMS) framework—a care model that’s backed by 30 years of research.
HOW IT WORKS
Let your provider know how you’re feeling, get to know you, and provide 1:1 support.
Whether your symptoms are mild or severe, our experts can provide the life-changing care you need to get better.
Now offering
Brightside Health now offers expert help for teens ages 13 and up, including therapy and psychiatry when needed. Our caring providers specialize in teen issues like self-esteem, friendships, school, and more. Let’s help your teen feel better and thrive, together.
Our Providers
Connect with expert therapists & psychiatric providers who put you first. Our nationwide network ensures you receive the best of the best in mental health care.
OUR RESULTS
Brightside members have at least one thing in common: seeing dramatic improvement, no matter how severe their symptoms.
57
of people no longer had any suicidal thoughts after just 12 weeks of treatment
55
of patients achieved remission within 12 weeks
30
higher response and remission rates than a leading U.S. health system
“A literal life saver. So convenient, so effective, and more involved/high touch than my former psychiatrist was. I should have done this a year sooner.”
Melissa K.
“A literal life saver. So convenient, so effective, and more involved/high touch than my former psychiatrist was. I should have done this a year sooner.”
Melissa K.
“Brightside has made such a huge improvement on my quality of life. The ease of access, the convenience of the med delivery, and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
OUR CARE OPTIONS
Get started with a free assessment, and we’ll match you with a personalized plan recommendation.
The right prescription medication for you.
Care proven to help with life’s challenges.
Prescription medication and therapy support.
Therapy for teens, with medication if appropriate.
We accept insurance.
FREQUENTLY ASKED QUESTIONS
If your question isn’t answered below, view our full list of FAQs here.
To confirm we have coverage in your area, you can check your eligibility through our sign up process, or you can contact us directly at support@brightside.com.
When using insurance, you’re only responsible for any copays, coinsurance, deductibles, or prescription costs associated with your plan–your insurance will cover the rest. This includes the clinical features of your Brightside membership including video consultations, unlimited messaging, treatment monitoring, and medication management. The cost of your prescription medication may fall under your pharmacy benefits plan and may require an additional copay.
When you sign up for services, we’ll provide details about any cost-share responsibilities that we’re able to look up on your behalf. We also recommend that you contact your health insurance plan to verify that your care at Brightside will be covered.
After your visit, Brightside will submit claims for services rendered to your insurance plan. When your insurance has processed the claim, they will send you an Explanation of Benefits (EOB), telling you what services were billed, what amount was covered by the insurer, and what balance, if any, you owe.
When your insurance has processed the claim and has sent us an Explanation of Benefits (EOB), telling us what services were billed, what amount was covered by the insurer, and what balance you owe. We will then send you an invoice outlining the details of your responsibility. We will then charge the credit card you have on file.
If you are a new member signing up for our services, you can enter your insurance information during the sign-up process where we will verify your insurance eligibility and your coverage details.
No, you do not have to use insurance. We’ve made sure our care is affordable even without insurance, and paying for Brightside services directly with your credit card is always an option. We also accept HSA/FSA payment if you have one of those accounts.
For other questions about your coverage you can contact our customer support team at support@brightside.com. We’re here to help.
If you have questions about coverage details or cost-share responsibilities we recommend reaching out directly to your insurance plan for more information.
If you’re in emotional distress, text HOME to connect with a counselor immediately.
Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.
If you’re having a medical or mental health emergency, call 911 or go to your local ER.
By practicing daily healthy habits and self-care, you can reduce your symptoms of anxiety and depression.
Daily Lessons
