brightside for Hospitals & Health Systems

Reduce ED and inpatient admissions & readmissions for mental health.

Partner with Brightside, and together we can reduce risk, improve outcomes, and save lives.

  • Proven clinical outcomes
  • Improved quality measures
  • Aligned incentives
  • Treatment for ages 13+
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Proven Clinical Outcomes

Improved Quality Measures

Aligned Financial Incentives


EDs have become the frontline of the mental health crisis

As the mental health crisis grows, hospitals & health systems are increasingly feeling the burden in the Emergency Department. Staggering provider shortages leave patients in need of mental health care, with nowhere else to turn.


Mental health patients take three times longer to discharge.


Percentage of patients who return to the ED or hospital within 30 days after visiting for MHSA conditions.


Suicide mortality was 31 times higher for those who presented at the ED with suicidal ideation.


Better care for patients, less risk for hospitals & health systems

Seamless support after discharge

Brightside streamlines your patient discharge workflow, providing you with a timely referral option for patients stepping down from higher levels of care, including: inpatient, ED, IOP, and PHP. We make it easy with:

  • Patient Referral Portal for prompt appointments
  • ADT notifications to begin patient engagement
  • Integration with your EHR for seamless discharge planning

Timely care delivery across the clinical spectrum

We ensure even your highest risk patients can access the care they need, when they need it—often within 48 hours. This includes:

  • Specialized Care for Suicidality
  • Personalized Psychiatry & Medication Management
  • Clinically-Proven Therapy

Improved patient activation & engagement

Our proprietary tools & technology enable us to identify and activate high-risk patients, and proactively engage them in their care—improving clinical outcomes and preventing escalations.

Care navigation throughout the patient journey

By providing care navigation, we can help prevent ED admissions and readmissions by ensuring that patients always receive the right care for their changing needs—including managing patient escalations and referrals to appropriate care facilities beyond Brightside when necessary.

how we help

Brightside fills a critical gap in mental health care

By providing high-risk patients with timely access to specialized care, Brightside fills the gap between routine outpatient services and the emergency department.

Our care can help patients who:

  • Are actively suicidal or have had a recent suicide attempt
  • Are presenting with moderate to severe cases, but don’t require inpatient treatment
  • Need follow-up care after hospitalization


of our patients start with
moderate to severe symptoms


of our patients start with
three or more conditions


of our patients start with
suicidal ideation

Our impact

Proven results, peer reviewed

Helping high-severity, high-risk patients get better faster is how we measure success. And we continually put ourselves to the test with peer-reviewed outcome data.


of people no longer had any suicidal thoughts after just 12 weeks of treatment

JMIR, 2022


of patients achieved remission
within 12 weeks

BMC Psychiatry, 2022


higher response and remission rates than a leading U.S. health system

Cureus, 2022

our CARE

Precision treatment, tailored to the individual

Brightside’s nationwide network of expert clinicians provides safe & effective treatment across the full spectrum of care—including individuals with elevated suicide risk.

Personalized Psychiatry

  • Precision-prescribing engine enhances clinical decision making
  • 70% response rate at first medication
  • Proactive medication management

Clinically-Proven Therapy

  • Structured 10-lesson program built on the Unified Protocol
  • Weekly video sessions with therapists
  • Monitored independent skill practice

Crisis Care for Suicidality

  • First-of-its-kind virtual program for individuals with elevated suicide risk
  • Evidence-based treatment based on the CAMS framework
  • High-touch, tech-enabled program

Teen Care

  • Program for teens to learn evidence-based skills
  • Weekly video sessions with specialized therapists
  • Psychiatry services available, if appropriate

our CARE model

Technology-enabled healthcare, delivered with compassion.

1:1 care via video sessions & anytime messaging

AI-driven prescribing & clinical decision support

Real-time care management with proactive progress tracking, alerts, & intervention

Suicide-specific protocols, integrated into our technology platform


100 million lives covered. And counting.

We offer affordable care and coverage with top insurers. And with our partnership program, we provide ways to align financially through direct contracting, sub-contracting, and value-based care arrangements.

Aetna logo Anthem logo Cigna logo United Healthcare logo BCBS logo
Hitrust logo

The Brightside platform and all supporting infrastructure has earned Certified status for information security by HITRUST.

Contact our Partnership Team to learn more about how we can work together.

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News & Resources

As seen in

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