Brightside Health Earns The Joint Commission’s Gold Seal of Approval®

This nationally recognized accreditation reflects Brightside Health’s clinical excellence and reinforces its measurement-based approach to patient care

SAN FRANCISCO, CA – January 7, 2025 – Today, Brightside Health announced it has been accredited by The Joint Commission and earned their Gold Seal of Approval® for Behavioral Health Care and Human Services. As the leader in standards development promoting quality and safety in health care organizations, The Joint Commission assessed and verified that Brightside Health consistently meets and exceeds industry best practice across its care delivery functions. This prestigious accreditation is in line with Brightside Health’s commitment to providing safe, high-quality patient care and further establishes its credibility as a trusted partner to payers, providers, and other healthcare entities at a critical time, as over 20% of the U.S. population lives with a mental illness.

“As a healthcare accreditor, The Joint Commission works with healthcare organizations across care settings to inspire safer and higher quality of care that is more equitable and compassionate,” says Ken Grubbs, DNP, MBA, RN, executive vice president of Accreditation and Certification Operations and chief nursing officer, The Joint Commission. “Through collaborating on innovative solutions and evidence-based resources and tools, The Joint Commission helps drive improvement while maintaining accountability through our leading survey methods and standards. We commend Brightside Health for its commitment to advance safety, quality, equity and compassion for all patients.”

The Joint Commission’s accreditation process evaluates compliance with standards informed by scientific research and expert consensus, including input from health care professionals, providers, subject matter experts, consumers, and government agencies (such as the Centers for Medicare & Medicaid Services). Brightside Health underwent a comprehensive review of its operations, policies, patient care delivery, and privacy and security practices to meet these rigorous standards. Following the application, The Joint Commission reviewed all documentation and conducted a detailed assessment to ensure compliance with Behavioral Health Care and Human Services accreditation requirements. After verifying organizational compliance, The Joint Commission made their decision and granted Brightside Health accreditation and their Gold Seal of Approval.

“Achieving accreditation from The Joint Commission is powerful recognition of our commitment to providing the highest-quality mental health care,” said Brad Kittredge, Co-Founder and CEO, Brightside Health. “As the most comprehensive telemental health care platform, Brightside Health is committed to ensuring access to evidence-adherent, data-driven, and measurement-based care for all patients, especially those in underserved populations. Earning the Gold Seal of Approval further underscores that Brightside Health is the mental health partner of choice for payers and health systems.”

As mental health challenges continue to grow across the nation, Brightside Health remains committed to advancing innovative, accessible, and comprehensive care. With this esteemed recognition, Brightside Health continues to fulfill its mission of delivering life-saving mental health care to everyone who needs it. 

For more information, please visit The Joint Commission or Brightside Health.