Member Spotlight: Chelle’s Story
Mental illness affects people just like me. Mental illness affects people different from me. You can’t just “snap out of it.” And it’s...
Brightside Health, Inc. (“Brightside”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Brightside does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Brightside will:
If you need any of these services, contact Brightside’s Member Services team at 415-360-3348, or by email at [email protected].
If you believe that Brightside has failed to provide these services or discriminated against you in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Rocky Mosquera, Senior Director of Compliance, by mail, email, or fax at:
5214F Diamond Heights Blvd., #3422,
San Francisco, CA 94131
Email: [email protected]
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html