Online therapy and psychiatry, covered by Cigna.
Most patients pay $30 or less per session when using Cigna insurance.
- Free assessment and personalized plan
- Appointments in as little as 24 hours
- Unlimited access to your provider

INSURANCE ACCEPTED NATIONWIDE
Covering over 150 million lives, and counting
Our goal is to make mental health care accessible and affordable to all, so we’re working hard to add even more insurers to our growing network.





We're in-network with the above insurers and more.
Get better, faster with quality mental health care
Our providers take a hands-on approach to help you see improvement at every step, no matter how severe your symptoms. Just come as you are and let us take it from there.
Appointments in as little as 2 days
92% of our patients meet with their clinician and start receiving treatment within just five days.
Care for even the most severe cases
We offer care for mild to severe depression, anxiety, and more—including suicidal thoughts and feelings.
Personalized plans unique to you
Our treatment plans are tailored to your specific needs, providing you a clear path to success.
1:1 support from start to finish
Get paired with a dedicated provider to serve as your single point of contact throughout treatment.

What we offer
Results-based care, built for you
Your expert provider will ensure your plan is grounded in data, lending support from beginning to end. Choose psychiatry, therapy, or both.
Personalized Psychiatry
When medication is necessary, our psychiatric providers get it right fast—analyzing 100+ data points to determine which treatment is likely to be most tolerable and effective for you.
Clinically-Proven Therapy
Our virtual program combines cognitive and behavioral therapy with independent skill practice—all of which have been clinically proven to work for a wide range of symptoms so you can get better, and stay better.
Suicide Prevention ProgramNEW
Our first-of-its-kind program for individuals with elevated suicide risk is based on the Collaborative Assessment and Management of Suicidality (CAMS) framework—a care model that’s backed by 30 years of research.

HOW IT WORKS
Virtual, dedicated support every step of the way
1:1 Video Sessions
Let your provider know how you’re feeling, get to know you, and provide 1:1 support.

Our Providers
World-class providers.
Top-notch care.
Connect with expert therapists & psychiatric providers who put you first. Our nationwide network ensures you receive the best of the best in mental health care.

OUR RESULTS
Our numbers speak for themselves
Brightside members have at least one thing in common: seeing dramatic improvement, no matter how severe their symptoms.
of people no longer had any suicidal thoughts after just 12 weeks of treatment JMIR, 2022
of patients achieved remission within 12 weeks BMC, 2022
higher response and remission rates than a leading U.S. health system Cureus, 2022
OUR CARE OPTIONS
Affordable help, with or without insurance
Get started with a free assessment, and we’ll match you with a personalized plan recommendation.
Psychiatry
The right prescription medication for you.
Therapy
Care proven to help with life’s challenges.
- MOST COMMON
Psychiatry +
TherapyPrescription medication and therapy support.
- AGES 13+
Teen Care
Therapy for teens, with medication if appropriate.
We accept insurance.Insurance coverage varies by state. Get started to check your eligibility.





Getting better starts now, with Brightside by your side
As seen in
FREQUENTLY ASKED QUESTIONS
What’s on your mind?
If your question isn’t answered below, view our full list of FAQs.
To confirm we have coverage in your area, you can check your eligibility through our sign up process, or you can contact us directly at support@brightside.com.
When using insurance, you’re only responsible for any copays, coinsurance, deductibles, or prescription costs associated with your plan–your insurance will cover the rest. This includes the clinical features of your Brightside membership including video consultations, unlimited messaging, treatment monitoring, and medication management. The cost of your prescription medication may fall under your pharmacy benefits plan and may require an additional copay.
When you sign up for services, we’ll provide details about any cost-share responsibilities that we’re able to look up on your behalf. We also recommend that you contact your health insurance plan to verify that your care at Brightside will be covered.
After your visit, Brightside will submit claims for services rendered to your insurance plan. When your insurance has processed the claim, they will send you an Explanation of Benefits (EOB), telling you what services were billed, what amount was covered by the insurer, and what balance, if any, you owe.
When your insurance has processed the claim and has sent us an Explanation of Benefits (EOB), telling us what services were billed, what amount was covered by the insurer, and what balance you owe. We will then send you an invoice outlining the details of your responsibility. We will then charge the credit card you have on file.
If you are a new member signing up for our services, you can enter your insurance information during the sign-up process where we will verify your insurance eligibility and your coverage details.
No, you do not have to use insurance. We’ve made sure our care is affordable even without insurance, and paying for Brightside services directly with your credit card is always an option. We also accept HSA/FSA payment if you have one of those accounts.
For other questions about your coverage you can contact our customer support team at support@brightside.com. We’re here to help.
If you have questions about coverage details or cost-share responsibilities we recommend reaching out directly to your insurance plan for more information.
Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.
If you're having a medical or mental health emergency, call 911 or go to your local ER.








