Webinar: From Referral to Care: Closing the Gap for Complex Behavioral Health Referrals

Behavioral health access is about more than finding an available appointment. For patients with more complex needs, a referral must connect them to clinically appropriate care—and make it easier for them to take the next step.

Join Conor O’Neill, PhD, Senior Director of Therapy Programs at Brightside Health, for a practical look at how care teams can help close the gap between referral and treatment. We’ll explore what effective access looks like for patients across acuity levels, how Brightside supports patients after a referral, and how referring teams can maintain visibility along the way.

You’ll also see how Brightside’s EHR connection tool makes referrals easier by allowing care teams to refer patients directly from their existing workflow—without a technical build. We’ll walk through what that referral experience looks like for both patients and referring providers.

Key takeaways: 

• What meaningful behavioral health access requires for patients with complex and higher-acuity needs
• What happens after a Brightside referral, from scheduling and clinical matching through engagement in care
• How referring teams stay informed about patient progress and referral status
• How eligible care teams can refer directly from their EHR without a technical build

Watch the webinar (link here):

Speakers:

Conor, O’Neill, PhD
Senior Director of Therapy Programs, Brightside Health

Hank Dickey
Partner Growth Associate, Brightside Health