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What’s your Privacy Policy?

Brightside Health prioritizes your privacy. Not only does our technology exceed industry security standards, and is HIPAA compliant, but we also follow best practices when determining appropriate uses and disclosures of your protected health information. Read more about our Privacy Practices here.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.