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What cybersecurity controls do you have in place?

Brightside Health takes your security and privacy very seriously. We endeavor to: (1) Protect your confidentiality; (2) Prevent against unauthorized access of your personal data; and (3) Defend against anticipated threats. As such, we have a myriad of technical, administrative, and physical security controls in place.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.