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What are our prescribing practices?

At Brightside, you’ll always be cared for by an expert psychiatric care team. This may include a psychiatrist, a doctor, and/or a psychiatric nurse practitioner. Your provider is by your side throughout your path to feeling better – from making adjustments to your personal treatment plan until it’s right, to helping decide if and when it’s time to taper off medication.

Instead of a one-size-fits-all approach, your psychiatric provider will use Brightside’s PrecisionRx to determine which medication is best for you. This method analyzes over 100 data points about you to recommend to your provider the medication most likely to work best, and be most tolerable, for you. Brightside offers effective treatment with nonaddictive medications like SSRIs and SNRIs. We do not prescribe controlled substances such as benzodiazepines (ie. Xanax, Ativan) or stimulants (ie. Adderall, Ritalin)..

Here’s how our Psychiatry plan works:

  1. Take the assessment: Answer a brief set of questions about yourself to help provide the information your clinician needs to thoroughly evaluate your situation.
  2. Connect with a psychiatric provider: Get matched with an expert psychiatric provider for a comprehensive video consultation. Share how you’re feeling, then decide on the best next steps — together. These conversations normally last about 30 minutes and include an evaluation, a discussion of your care plan, and answers to any questions you may have. 
  3. Follow your care plan including any medications that are prescribed. Your plan may also include digital therapy, as well and self-care tools and strategies you can use at your own pace.
  4. Track progress: We’ll ask you to tell us about your symptoms and side effects, allowing your provider to monitor your progress and schedule follow-up appointments for any necessary changes to your care plan.

Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.