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What insurance do we accept?

At this time, we accept the below as in-network insurance carriers in select states only: 

  • Cigna
  • Aetna 
  • Optum/United Healthcare (in select states with national rollout coming soon)
  • Anthem CA
  • Allegiance

We’ve ensured our care is affordable even without insurance, and paying for Brightside services directly with your credit card is always an option. We also accept HSA/FSA payments if you have one of those accounts.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.