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How much do appointments cost?

Your cost per appointment will depend on your insurance. We recommend that you talk to your insurance company directly to confirm your exact cost. If you’d like, you can get a personal cost estimate here.

Typically, you will pay a copay for each appointment—just like you would if you visited the doctor or urgent care. There may be other costs depending on whether you have a prescription, a remaining deductible, or coinsurance. Your insurance covers the rest.

When you pay with insurance, Brightside’s anytime messaging, proactive progress tracking, and self-guided video lessons are free.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.