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How does Brightside work?

Brightside makes it easy to get top quality depression care from the privacy of home.

Here’s how Medication works:

  1. Take the assessment: Answer questions about yourself to provide the information your provider will need to thoroughly evaluate your situation.
  2. Connect with a psychiatric provider: Get matched with an expert psychiatric provider for a comprehensive video consultation. Share how you’re feeling, then decide on the best next steps — together. These conversations normally last about 15 minutes to review your situation, discuss your care plan, and answer any questions you may have. 
  3. Follow your care plan: If the provider chooses to prescribe, your medication will be filled at your local pharmacy for pick up. Your plan also includes self-care tools you can use at your own pace.
  4. Make progress: We’ll ask you to tell us about your symptoms and side effects weekly, allowing the provider to monitor your progress and make any necessary changes to your care plan, so you can get the best results.

Here’s how Therapy works:

  1. Take the assessment: Tell us what you’re experiencing, and we’ll help you understand what it means.
  2. Connect with a Therapist: Connect with an expert, licensed therapist by messaging and with access to one 30-minute video appointment included with your subscription each week (your first appointment with your therapist will be 45-minutes long). You will continue to have Unlimited messaging support and guidance to help you build skills and feel better.
  3. Complete sessions: Complete personalized, self-paced audio lessons and practice exercises, building the evidence-based skills and habits you need to overcome your depression and anxiety.
  4. Make Progress: Report back on what’s working well for you and where you want to go deeper with the option to purchase additional video sessions if you choose. Your therapist will help guide you through your personalized program so you see the best results.

 

 

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Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.

741-741

If you’re in emotional distress, text HOME to connect with a counselor immediately.

988

Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.

911

If you’re having a medical or mental health emergency, call 911 or go to your local ER.