Back to FAQs

Can I get a personal cost estimate?

Yes, you can get a personal cost estimate here. We also recommend that you talk to your insurance company directly to confirm your exact cost for Brightside, especially if the estimate says your information can’t be found. It may simply be that we’re unable to pull details from your insurance company. 


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.