Brightside logo

Get online mental health care from anywhere.

Onecare Vermont and Brightside Health have partnered to help you get better, fast.

HIPAA compliant logo SSL secure logo

Patient information

To begin, tell us a little about yourself.

    AFFORDABLE CARE FOR EVERYONE

    Quality mental health care, with insurance

    We are in network with insurance partners across the country—including Medicare, Medicaid, and major plans—to make care more affordable for everyone.

    Start Now
    Aetna logo Cigna logo United Healthcare logo
    Blue California logo Allegiance logo
    Meritain logo Anthem logo
    and more

    next steps

    You’re in the right place to get started, and get better.

    86% of our members feel better within 12 weeks. It all starts with a few simple steps today, and life-changing treatment in the weeks to come.

    Step 1

    Complete your assessment

    It takes just a few minutes & will help us understand your needs.

    Step 2

    Select your preferred treatment plan

    Choose therapy, psychiatry, or both.

    Step 3

    Schedule your
    appointment

    Appointments are available within 48 hours (nights & weekends too).

    Step 4

    Meet your expert provider online

    Join a 1:1 video session using your phone, tablet, or computer.

    Start Now

    Need help getting started?

    Call us at 855.701.7383 to talk to a coordinator.

    In the weeks ahead

    Stay in touch with your provider

    Schedule follow-up video sessions as needed, and get quick responses to any questions or concerns via anytime messaging.

    Track your progress

    Complete weekly check-ins, then see how far you’ve come with our proactive progress tracking tool that charts your progress.

    Manage your medication

    Your provider will manage refills and aadjust your medication if needed, ensuring you get the most effective treatment for you.

    Start Now

    Real stories.
    Real results.

    I feel MUCH IMPROVED! The care I have received has been excellent! My medication works well for me, and the personal care I have received has been wonderful! My provider listens to me with understanding and compassion!”

    Tonya T

    “Brightside has made such a huge improvement on my quality of life. The ease of access, the convenience of the med delivery, and the intelligent check in scoring system all contribute to a next level quality of care.”

    Kayla S.

    “I am finally starting to feel like myself again.”

    Jennifer S

    “Brightside has made such a huge improvement on my quality of life. The ease of access and the intelligent check in scoring system all contribute to a next level quality of care.”

    Kayla S.

    “My provider has answered every question I’ve had, listened to worries and concerns and symptoms, assured me and is truly invested in my quality of care. I’ve gone from moderate-severe depression to mild depression in just 2 months.”

    Anonymous

    Real stories.
    Real results.

    I feel MUCH IMPROVED! The care I have received has been excellent! My medication works well for me, and the personal care I have received has been wonderful! My provider listens to me with understanding and compassion!”

    Tonya T

    “Brightside has made such a huge improvement on my quality of life. The ease of access, the convenience of the med delivery, and the intelligent check in scoring system all contribute to a next level quality of care.”

    Kayla S.

    “I am finally starting to feel like myself again.”

    Jennifer S

    “Brightside has made such a huge improvement on my quality of life. The ease of access and the intelligent check in scoring system all contribute to a next level quality of care.”

    Kayla S.

    “My provider has answered every question I’ve had, listened to worries and concerns and symptoms, assured me and is truly invested in my quality of care. I’ve gone from moderate-severe depression to mild depression in just 2 months.”

    Anonymous

    Read More Reviews

    FREQUENTLY ASKED QUESTIONS

    What’s on your mind?

    If your question isn’t answered below, view our full list of FAQs here.

    Brightside provides online mental health care to individuals 18 years and older in all 50 states. Our expert providers can help with anxiety, depression, and many other common concerns. We offer personalized psychiatry and clinically-proven therapy.

    Please note: Our providers do not prescribe controlled substances. Here is a list of medications we do prescribe.

    Online care is not a good fit for people with certain conditions or situations. These can include:

    • Ongoing, high-risk self-harm behavior
    • Schizophrenia or any symptoms of psychosis
    • Some cases of bipolar disorder I or acute mania
    • Severe substance use
    • Medically unstable eating disorders
    • Dementia
    • Kidney or liver disease, long QT syndrome, seizures, or cardiac arrhythmias (restricted for medication treatment only)

    If any of these describe a condition you’re experiencing, it’s best for you to be seen in person by a primary care provider who can help you find the treatment that’s right for you.

    Brightside makes it easy to get life-changing mental health care from the comfort of your home. We offer psychiatry (medication), therapy, or both.

    Here’s how care at Brightside works

    1. Take a free assessment: Answer a few questions to help your provider better understand what you’re experiencing. View your results and choose psychiatry, therapy, or both.

    2. Meet with your expert provider: Choose your provider and book your 1:1 video session.

    • For psychiatry: Your first session is typically 30 minutes and includes an evaluation, a conversation about your personalized treatment, and a chance to ask any questions. You and your psychiatric provider will talk about how you’re feeling—then decide on the best next steps, together.
    • For therapy: All of your therapy sessions are 45 minutes. Your therapist will ask some questions about you and your past experiences. Then you can talk about goals and go over how they can best support you.

    3. Follow your treatment plan: You can message your provider with questions at any time.

    • For psychiatry: Take any medications as prescribed and stay in touch with your psychiatric provider about how you’re doing.
    • For therapy: Continue your 1:1 video sessions and complete self-guided lessons. Our self-paced lessons help you practice skill-building exercises that are proven to help you feel better. Your therapist will review your responses and provide guidance along the way.

    4. Track your progress, and start getting better: Share how you’re doing in check-in questionnaires so your provider can stay up to date.

    • For psychiatry: You and your provider will meet for follow-up appointments. Typically, you’ll see your provider every few months—or more often, if treatment changes are needed.
    • For therapy: You and your therapist will typically meet weekly to talk about challenges and celebrate your progress. You can share what’s working well for you and where you want to go deeper. Your therapist will help guide you through your personalized program so you see the best results.

    Our expert providers are handpicked for their ability to provide best-in-class mental health care. They have years of experience and active licenses in your state.

    All of our therapists have:
    -A master’s or doctorate degree in clinical psychology, clinical social work, or counseling from an accredited program
    -Experience delivering science-backed (also known as evidence-based) care for anxiety & depression

    All of our psychiatric providers are:
    -Psychiatrists or psychiatric-mental health nurse practitioners (PMHNPs)
    -Exceptionally skilled at prescribing effective medication

    Every provider in our network goes through a rigorous hiring and vetting process that you can learn more about here. They also follow the same high clinical standards as in-person providers.

    Yes, learn more about insurance we accept here.

    Brightside Health and its associated platform is HIPAA compliant and follows all HIPAA requirements including, but not limited to, the Privacy Rule. We encrypt data in transit and at rest. All communication with our software is done using signatures with a cryptographic hash algorithm. As well, all information is encrypted at rest once stored on our servers.

    Mental health conditions are complicated. To make sure you are on the right treatment, and making appropriate progress, we will ask you to complete check-ins periodically to let us know how you’re doing. Your provider will review these check-ins to help them decide whether making an adjustment will help you get better, faster, and stay that way longer.

    You can also use this information to track your own progress over time.

    If prescribed, your psychiatric provider will send your prescription to a local pharmacy for your convenience.

    Your safety is so important to us. If you are in emotional distress or thinking about hurting yourself at any point, please make use of these resources:

    • Visit: If you are having a medical or mental health emergency, call 911 or go to your local emergency department.
    • Call or Text: You can call or text 988 to reach the 988 Suicide & Crisis Lifeline and be connected with a counselor 24/7. Your conversations are free and confidential.

    There is always help available. We also recommend reaching out to a family member or friend to let them know that you need help and support.

    If this is not a life-threatening emergency, Brightside Health can help. Our Crisis Care program helps individuals who are experiencing suicidal thoughts and feelings and provides hope for the future. Please note that Crisis Care should not be used if you are seriously planning to harm yourself now or in the very near future. In those instances, 988 or 911 are appropriate resources, and we can be here to help in the future. At this time, Crisis Care is only available for individuals with accepted insurance. Please take the free assessment to check your eligibility.

    741-741

    If you’re in emotional distress, text HOME to connect with a counselor immediately.

    988

    Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.

    911

    If you’re having a medical or mental health emergency, call 911 or go to your local ER.