Member Spotlight: Chelle’s Story
Mental illness affects people just like me. Mental illness affects people different from me. You can’t just “snap out of it.” And it’s...
Onecare Vermont and Brightside Health have partnered to help you get better, fast.
To begin, tell us a little about yourself.
AFFORDABLE CARE FOR EVERYONE
We are in network with insurance partners across the country—including Medicare, Medicaid, and major plans—to make care more affordable for everyone.
Start Nownext steps
86% of our members feel better within 12 weeks. It all starts with a few simple steps today, and life-changing treatment in the weeks to come.
Step 1
It takes just a few minutes & will help us understand your needs.
Step 2
Choose therapy, psychiatry, or both.
Step 3
Appointments are available within 48 hours (nights & weekends too).
Step 4
Join a 1:1 video session using your phone, tablet, or computer.
In the weeks ahead
Schedule follow-up video sessions as needed, and get quick responses to any questions or concerns via anytime messaging.
Complete weekly check-ins, then see how far you’ve come with our proactive progress tracking tool that charts your progress.
Your provider will manage refills and aadjust your medication if needed, ensuring you get the most effective treatment for you.
Start Now“I feel MUCH IMPROVED! The care I have received has been excellent! My medication works well for me, and the personal care I have received has been wonderful! My provider listens to me with understanding and compassion!”
Tonya T
“Brightside has made such a huge improvement on my quality of life. The ease of access, the convenience of the med delivery, and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
“I am finally starting to feel like myself again.”
Jennifer S
“Brightside has made such a huge improvement on my quality of life. The ease of access and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
“My provider has answered every question I’ve had, listened to worries and concerns and symptoms, assured me and is truly invested in my quality of care. I’ve gone from moderate-severe depression to mild depression in just 2 months.”
Anonymous
“I feel MUCH IMPROVED! The care I have received has been excellent! My medication works well for me, and the personal care I have received has been wonderful! My provider listens to me with understanding and compassion!”
Tonya T
“Brightside has made such a huge improvement on my quality of life. The ease of access, the convenience of the med delivery, and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
“I am finally starting to feel like myself again.”
Jennifer S
“Brightside has made such a huge improvement on my quality of life. The ease of access and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
“My provider has answered every question I’ve had, listened to worries and concerns and symptoms, assured me and is truly invested in my quality of care. I’ve gone from moderate-severe depression to mild depression in just 2 months.”
Anonymous
FREQUENTLY ASKED QUESTIONS
If your question isn’t answered below, view our full list of FAQs here.
Brightside provides online mental health care to individuals 18 years and older in all 50 states. Our expert providers can help with anxiety, depression, and many other common concerns. We offer personalized psychiatry and clinically-proven therapy.
Please note: Our providers do not prescribe controlled substances. Here is a list of medications we do prescribe.
Online care is not a good fit for people with certain conditions or situations. These can include:
If any of these describe a condition you’re experiencing, it’s best for you to be seen in person by a primary care provider who can help you find the treatment that’s right for you.
Brightside makes it easy to get life-changing mental health care from the comfort of your home. We offer psychiatry (medication), therapy, or both.
Here’s how care at Brightside works
1. Take a free assessment: Answer a few questions to help your provider better understand what you’re experiencing. View your results and choose psychiatry, therapy, or both.
2. Meet with your expert provider: Choose your provider and book your 1:1 video session.
3. Follow your treatment plan: You can message your provider with questions at any time.
4. Track your progress, and start getting better: Share how you’re doing in check-in questionnaires so your provider can stay up to date.
Our expert providers are handpicked for their ability to provide best-in-class mental health care. They have years of experience and active licenses in your state.
All of our therapists have:
-A master’s or doctorate degree in clinical psychology, clinical social work, or counseling from an accredited program
-Experience delivering science-backed (also known as evidence-based) care for anxiety & depression
All of our psychiatric providers are:
-Psychiatrists or psychiatric-mental health nurse practitioners (PMHNPs)
-Exceptionally skilled at prescribing effective medication
Every provider in our network goes through a rigorous hiring and vetting process that you can learn more about here. They also follow the same high clinical standards as in-person providers.
Yes, learn more about insurance we accept here.
Brightside Health and its associated platform is HIPAA compliant and follows all HIPAA requirements including, but not limited to, the Privacy Rule. We encrypt data in transit and at rest. All communication with our software is done using signatures with a cryptographic hash algorithm. As well, all information is encrypted at rest once stored on our servers.
Mental health conditions are complicated. To make sure you are on the right treatment, and making appropriate progress, we will ask you to complete check-ins periodically to let us know how you’re doing. Your provider will review these check-ins to help them decide whether making an adjustment will help you get better, faster, and stay that way longer.
You can also use this information to track your own progress over time.
If prescribed, your psychiatric provider will send your prescription to a local pharmacy for your convenience.
Your safety is so important to us. If you are in emotional distress or thinking about hurting yourself at any point, please make use of these resources:
There is always help available. We also recommend reaching out to a family member or friend to let them know that you need help and support.
If this is not a life-threatening emergency, Brightside Health can help. Our Crisis Care program helps individuals who are experiencing suicidal thoughts and feelings and provides hope for the future. Please note that Crisis Care should not be used if you are seriously planning to harm yourself now or in the very near future. In those instances, 988 or 911 are appropriate resources, and we can be here to help in the future. At this time, Crisis Care is only available for individuals with accepted insurance. Please take the free assessment to check your eligibility.