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Who is Brightside for?

Brightside provides online mental health care for adults and teens ages 13–17. For teens, we offer therapy and psychiatry together as part of a comprehensive treatment plan. Adults have access to therapy and psychiatry, plus a Suicide Prevention Program and Intensive Outpatient Program (IOP) when a higher level of support is needed.

Online care is not a good fit for people with certain conditions or situations. These can include:

  • Ongoing, high-risk self-harm behavior
  • Schizophrenia or any symptoms of psychosis
  • Some cases of bipolar disorder I or acute mania
  • Medically unstable eating disorders
  • Severe cognitive impairment

If any of these describe a condition you’re experiencing, it’s best for you to be seen in person by a primary care provider who can help you find the treatment that’s right for you.
Please note: Medication availability varies by state. See our list of commonly prescribed medications.

Can’t find the answer you’re looking for?

You can always email us at support@brightside.com. If you’re an existing member, please reach out via Help from your Brightside account.

988

Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.

911

If you're having a medical or mental health emergency, call 911 or go to your local ER.