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What is covered by my insurance?

When you pay with eligible insurance, you’re only responsible for your copays, coinsurance, deductible, associated with your plan—your insurance will cover the rest. The cost of any prescription medication may fall under your pharmacy benefits plan and may require an additional copay.

You’ll also have access to anytime messaging, proactive progress tracking, and self-guided lessons at no additional cost. 

When you sign up for Brightside, we’ll provide you with a personal cost estimate. We also recommend that you contact your insurance company directly for exact costs and to confirm that your care at Brightside will be covered.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.