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I showed up to my appointment on time but my provider wasn’t there.

Brightside psychiatric providers and therapists do their best to make your scheduled appointment time but sometimes appointments run over or technical issues can occur. We would encourage you to wait 5-10 minutes before closing out the Zoom application.

 

We hope that this never happens, but if it does, please log into your Brightside account and navigate to Help to contact our Support team so that we can help resolve the issue and get you rescheduled right away.

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If you’re in emotional distress, text HOME to connect with a counselor immediately.

911

If you’re having a medical or mental health emergency, call 911 or go to your local ER.