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How can I ask my provider a question about my prescription or care plan?

You can find treatment information, including your provider’s medication instructions, on your medication card in your Dashboard. If you are concerned that your treatment is off track, you can click on “Request a Review” on the medication card and your provider will follow up with you.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.