Back to FAQs

Do I have to use insurance?

No, you do not have to use insurance. Paying for Brightside directly with your card (credit, debit, or HSA/FSA) is always an option. Our self-pay plans are $95/month for psychiatry (medication), $299/month for therapy, and $349/month for both.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.