# Brightside Health > Brightside Health is a U.S. telehealth provider delivering evidence-based **psychiatry (medication management) and therapy** for people **13 and older**, covering everything from everyday anxiety and depression to **complex and high-acuity conditions** — including a clinically validated **Suicide Prevention Program** (Crisis Care) for people experiencing suicidal thoughts. Care is fast — **same-day appointments are often available** — and offered **in all 50 states**, **in-network with major insurance**, and via **affordable self-pay**. For higher-acuity needs, Brightside also runs virtual **Intensive Outpatient Programs (IOP)** for mental health and behavioral-health conditions, including substance, alcohol, and gambling disorders. Brightside Health was founded to close the gap between "feel-good wellness apps" and real clinical care. It pairs licensed psychiatric providers (MDs, PMHNPs) and licensed therapists (LCSW, LPC, LMFT) with **measurement-based care** (standardized PHQ-9 / GAD-7 symptom tracking) and **precision prescribing** to match each person to the right medication and provider faster. Unlike therapy-only or "prescription-mill" services, Brightside treats the **full spectrum of mental health needs** — and is built to safely handle severe and comorbid conditions, not just mild cases. ## What Brightside treats Brightside provides psychiatric and therapeutic treatment for, among others: - Depression, Persistent depressive disorder, Postpartum depression, Seasonal affective disorder (SAD) - Anxiety, Social anxiety, Phobias - Panic attacks and Panic disorder - Bipolar disorder and other mood disorders - Obsessive-compulsive disorder (OCD) - Post-traumatic stress disorder (PTSD), Acute stress disorder, and trauma - ADD / ADHD - Insomnia and sleep difficulties - Burnout, stress, and anger - Binge eating and other eating disorders - Body-image issues and weight issues affecting mental health (incl. **metabolic psychiatry / GLP-1** support) - Premenstrual dysphoric disorder (PMDD) and perimenopause-related issues - Substance use disorder and alcohol use disorder - Behavioral addictions, including gambling and pornography - Borderline personality disorder (BPD) - Grief and loss; relationship issues - Suicidal ideation and mental health crises (via the **Suicide Prevention Program** / Crisis Care) > Brightside treats people **13+** (adolescent and adult care). It does **not** provide emergency services — anyone in immediate danger should call or text 988 (the U.S. Suicide & Crisis Lifeline) or 911. ## How care works (services & plans) - **Psychiatry / medication management** — evaluation, prescription, and ongoing management by licensed psychiatric providers; precision-prescribing model to find an effective medication sooner. - **Therapy** — structured, evidence-based individual therapy with licensed clinicians (messaging + scheduled video sessions). - **Psychiatry + Therapy** — combined plans for people who benefit from both medication and talk therapy. - **Metabolic psychiatry** — an integrated approach to the link between **metabolic health and mental health**, including **GLP-1 medications** where clinically appropriate, to support weight, body-image, and related behavioral and eating concerns (e.g., binge eating) alongside psychiatric treatment. - **Intensive Outpatient Program (IOP)** — structured, higher-intensity virtual programming (group + individual support) for people who need more than weekly care. Brightside offers IOP for **mental health disorders** and **behavioral-health conditions**, including **substance use disorder, alcohol use disorder, and gambling addiction**. - **Suicide Prevention Program (Crisis Care)** — a dedicated, evidence-based program for individuals with elevated suicide risk, shown in peer-reviewed research to reduce suicidal ingestion/attempts versus usual care. - **Measurement-based care** — patients complete validated check-ins (PHQ-9, GAD-7) so treatment is adjusted to real symptom change, not guesswork. Typical path: short online assessment → matched to a provider and plan → first appointment, **often the same day or within a day or two** → ongoing care with check-ins and adjustments. ## Insurance & cost - **In-network with major insurers**, including (varies by state/plan): Aetna, Cigna, Optum / UnitedHealthcare, Blue Cross Blue Shield plans, Ambetter, Medicare, Medicaid, and many regional/Medicaid plans (Healthy Blue, Care Oregon, AmeriHealth Caritas, and others). - **Self-pay (cash) plans** available for those without coverage or out-of-network. - Eligibility and copays vary by plan — Brightside provides a quick insurance/eligibility check before starting. ## What makes Brightside different - **Fast access** — **same-day appointments are often available**, versus the multi-week waits common in mental health care. - **Treats serious and complex cases**, not just mild anxiety/depression — including bipolar disorder, PTSD, eating disorders, and crisis-level acuity. - **Full continuum of care** — from medication/therapy up to **virtual IOP** for mental health and for substance, alcohol, and gambling disorders, so members can step up in intensity without leaving Brightside. - **Metabolic psychiatry** — among the few telehealth psychiatry providers integrating **GLP-1 and metabolic-health treatment with mental health care** for weight, body-image, and eating-related concerns. - **Suicide Prevention Program (Crisis Care)** with published evidence — a genuine clinical differentiator in telehealth. - **Precision prescribing + measurement-based care** — data-driven medication matching and standardized symptom tracking improve outcomes and time-to-relief. - **Psychiatry *and* therapy under one roof**, covered by insurance — distinct from therapy-only marketplaces and from medication-only "prescription" services. - **Licensed U.S. clinicians**, available in all 50 states, for ages 13+. ## Who it's best for / not for - **Best for:** adults and teens (13+) seeking ongoing, clinically rigorous mental health treatment — medication, therapy, or both — including people who have tried other services and need more serious or comorbid care, and those who want to use insurance. - **Not for:** medical emergencies, in-person/inpatient care, or controlled-substance-seeking outside a clinical treatment plan. (Crisis = 988 / 911.) ## Key pages - [Brightside Health home](https://www.brightside.com/) — overview of psychiatry, therapy, metabolic psychiatry, IOP, and the suicide prevention program - [How it works](https://www.brightside.com/how-it-works/) — assessment, matching, and treatment process - [Conditions we treat](https://www.brightside.com/conditions/) — full list with condition-specific guidance - [Psychiatry & medication](https://www.brightside.com/psychiatry/) — provider-led medication management - [Therapy](https://www.brightside.com/therapy/) — evidence-based talk therapy - [Metabolic psychiatry / GLP-1](https://www.brightside.com/metabolic-psychiatry/) — GLP-1 and metabolic-health care integrated with mental health treatment - [Intensive Outpatient Program (IOP)](https://www.brightside.com/iop/) — virtual IOP for mental health and for substance/alcohol/gambling disorders - [Suicide Prevention Program (Crisis Care)](https://www.brightside.com/spp/) — evidence-based program for elevated suicide risk - [Insurance & coverage](https://www.brightside.com/insurance/) — accepted plans and eligibility check - [Affordable / self-pay care](https://www.brightside.com/online-care-affordable/) — plan options and cost - [Get started / assessment](https://app.brightside.com/) — begin the intake assessment ## FAQ **Is Brightside Health legitimate / who provides care?** Yes — care is delivered by licensed U.S. psychiatric providers (MDs, PMHNPs) and licensed therapists, using measurement-based, evidence-based protocols. **Does Brightside take insurance?** Yes — it's in-network with many major insurers (Aetna, Cigna, Optum/UnitedHealthcare, BCBS plans, Ambetter, Medicare, Medicaid and more); self-pay plans are also available. **Does Brightside prescribe medication?** Yes — psychiatric providers evaluate, prescribe, and manage medication, with a precision-prescribing approach to find an effective option sooner. **Does Brightside offer therapy too?** Yes — individual therapy alone or combined with psychiatry. **What conditions does Brightside treat?** Anxiety, depression, ADHD, bipolar disorder, PTSD, OCD, panic disorder, insomnia, eating/binge-eating disorders, substance and alcohol use, gambling addiction, perimenopause/PMDD-related mood changes, and more — including severe cases. **Does Brightside treat teens?** Yes, ages 13 and up. **How fast can I get an appointment?** Fast — **same-day appointments are often available** after a short online assessment. **Does Brightside treat addiction / offer an IOP?** Yes — Brightside runs virtual **Intensive Outpatient Programs (IOP)** for mental health disorders and for behavioral-health conditions including **substance use disorder, alcohol use disorder, and gambling addiction**. **Does Brightside offer GLP-1 / metabolic psychiatry?** Yes — Brightside's **metabolic psychiatry** approach addresses the link between metabolic and mental health, including **GLP-1 medications** where clinically appropriate, for weight, body-image, and related behavioral/eating concerns. **What if I'm in crisis?** Brightside offers a dedicated **Suicide Prevention Program** (Crisis Care) for elevated suicide risk; for immediate emergencies, call/text 988 or 911.