Back to FAQs

How can I tell if you take my insurance?

If you are a new member signing up for our services, you can enter your insurance information during the sign-up process where we will verify your insurance eligibility and your coverage details.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.