Back to FAQs

How much does it cost with insurance?

When you pay with insurance, Brightside’s membership is free – all you’re responsible for is your copay, coinsurance, deductible, and prescription costs associated with your plan, and your insurance covers the rest.

We recommend that you check with your insurance company directly to confirm what amount, if any, you will be responsible to pay for Brightside services.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.