Back to FAQs

Where is insurance coverage available?

We cover members in all 50 states. To confirm we have coverage in your area, you can check your eligibility during our signup process or contact us directly at [email protected].


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.