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How does health insurance work?

After your visit, Brightside will file claims for services rendered to your insurance plan(s). When your insurance has processed the claim, they will send you an Explanation of Benefits (EOB), telling you what services were billed, what amount was covered by the insurer and what balance you owe.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.