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What is covered by my insurance?

When using insurance, you’re only responsible for any copays, coinsurance, deductibles, or prescription costs associated with your plan—your insurance will cover the rest. This includes the clinical features of your Brightside membership including video consultations, unlimited messaging, treatment monitoring, and medication management. The cost of your prescription medication may fall under your pharmacy benefits plan and may require an additional copay.

When you sign up for services, we’ll provide details about any cost-share responsibilities that we’re able to look up on your behalf. We also recommend that you contact your health insurance plan directly to verify that your care at Brightside will be covered.

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