Back to FAQs

How can I find out more about my coverage?

For other questions about your coverage, you can contact Member Services at [email protected]. We’re here to help.

If you have questions about coverage details or cost-share responsibilities, we recommend reaching out directly to your insurance plan for more information.


Can’t find the answer you’re looking for?

You can always email us at [email protected]. If you’re an existing member, please reach out via Help from your Brightside account.


If you’re in emotional distress, text HOME to connect with a counselor immediately.


Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.


If you’re having a medical or mental health emergency, call 911 or go to your local ER.